Why lawyers still matter in the age of AI

Artificial intelligence is rapidly changing how we work, communicate, and even solve legal problems. Tools powered by companies like OpenAI can now draft contracts, summarise cases, and answer legal questions in seconds. This raises an important question: do we still need lawyers?

The short answer is yes. While AI is fast and efficient, it lacks the human judgment that law often requires. Legal issues are rarely just about rules; they involve people, relationships, and context. A lawyer can understand the nuances of a situation, ask the right questions, and tailor advice to fit specific circumstances.  AI, by contrast, works with patterns and data, which can miss important details.

Another key difference is accountability. Lawyers are regulated professionals who must follow ethical standards and can be held responsible for their advice. In New Zealand, this is overseen by organisations like the New Zealand Law Society. If something goes wrong, a client has clear avenues for complaint or redress. AI tools do not carry that same responsibility.

There is also the issue of reliability. AI can sometimes produce incorrect or outdated information with confidence. In legal matters, even small errors can have serious consequences. A qualified lawyer can verify information, apply current law, and ensure that advice is accurate.

This is not to say AI has no place in law. In fact, it is becoming a valuable tool for improving efficiency and reducing costs. However, it works best as a support, not a replacement.

Ultimately, law is about people. While AI can assist with information, lawyers provide judgment, responsibility, and trust. To do this, understanding you and your needs is important, and having face-to-face connections and personal relationships is something that AI is not (yet) cut out for.

Schnauer & Co, 
1 Shea Terrace, Takapuna 
09 486 0177 
schnauer.com 


By: , By Jo-Anne Thomas (Director)
jthomas@schnauer.com

Issue 174 May 2026